WHAT WE SERVICE





WHAT WE SERVICE

BOSS Business Solutions leases, sells and services multi-function office equipment including copiers, facsimiles, printers and other electronic devices.

Most makes and models are supported by our factory-trained technicians. Our vendor partners provide continued education and support to our technicians. BOSS has partnered with major vendors to bring the most diversified offerings to our customers.

Our partners include:

  • Copystar
  • Muratec
  • Sharp
  • OKI
  • KIP Wide Format

We service all makes and models, including:

  • Konica Minolta
  • Xerox
  • HP
  • Ricoh
  • Savin
  • Lanier
  • Kyocera
  • Brother
  • Lexmark
  • Canon
  • Toshiba
  • Samsung
  • Panasonic
  • Fujitsu
  • Epson
  • Duplo Duplicator
  • Riso Duplicator
  • Oce

Call us today to request an on-site professional visit to help determine your organization’s needs. Some of our most-frequently-requested programs are highlighted here. If you don’t see what you need, call us. We offer customized programs.

All-Inclusive Service Program

Purchase or lease a copier from BOSS and enjoy a flat, per-page fee. The Toner-Included Service Program covers all consumable parts such as the drum, fuser, rollers, and toner.

Managed Print Assessment

Our staff will provide you with a no-cost analysis of your current print environment. The process will provide you with a clear snapshot of all current costs associated with your document processes. This data allows you to make informed and educated decisions on how to most efficiently operate your devices.

Technical Support

Support is available 24 hours a day via phone or online. We can provide service remotely, including helping with software upgrades. When necessary, our technicians visit your facility to service your equipment. If we can’t make a repair within 24 hours, a loaner can be requested.

Cutting-Edge Business Apps

Our apps and software solutions push your machines beyond traditional, basic copying and printing. Applications for cloud printing and storage come standard to streamline your workflow.

Three-Tiered Color

Our unique Three-Tiered Color program saves you money by only paying for the color you print.

Tier 1 Simple Color covers items such as letterhead.

Tier 2 Business Color is for when you need charts and graphs printed in color.

Tier 3 Creative Color allows you to print full-color brochures and presentations.

Kyocera Fleet Service (KFS)

KFS is a comprehensive remote monitoring solution. Technicians monitor devices in real-time, anticipate issues, even update firmware remotely during off-peak hours. The cost-effective KFS service maximizes your uptime, making sure business gets done.

KFS also provides comprehensive usage data, including real-time device diagnostics and alerts. Over time, the entire document infrastructure can be optimized to best meet the unique and evolving needs of your organization.

Fleet Service Management

We’re one of the few companies in the area that manages printers not purchased from BOSS. Hire us to manage your fleet and we are your one source for everything from toner and routine maintenance to repair services.